399 Days Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Applicability

399 Days A trusted international online betting and gaming platform. We place the utmost importance on protecting the privacy of our users' personal data. This Privacy Policy applies to the following:

• While browsing the 399 Days website (https://399days.bet).
• During account creation, login, and profile management.
• During deposits, withdrawals, and any financial transactions.
• When playing games, placing bets, or participating in promotions.
• When contacting customer support.

This Privacy Policy 399 Days'sTerms & ConditionsBy continuing to use the platform, you are considered to have agreed to all terms of this policy.

2Data Collection

399 Days Two types of data are collected — information you provide directly and information collected automatically through your use of the platform.

Information you provide directly:

Data Type	When it's collected	Why it's needed
Full Name	At the time of registration	Identity Verification
Mobile Number	Registration & Verification	OTP Verification, Security
Date of Birth	At the time of registration	Age Verification (18+)
Email Address	At the time of registration	Contact & Security
Payment Information	On Deposits/Withdrawals	Financial Transactions
KYC Documents	During Verification	Identity & Age Verification

Automatically Collected Data:

• IP Address: For security and fraud prevention.
• Device can delete or block cookies at any time from your browser settings. However, disabling essential cookies may cause some features to not work properly. Operating system, browser, and screen resolution.
• Log Data: Page visits, clicks, session duration, and error reports.
• Location Data: Approximate geographic location (country/city level only).
• Cookies & Tracking Pixels: To improve your experience on the platform.

3Purpose of Data Use

399 Days Your data is used only for specific, lawful purposes. Each purpose is clearly outlined below:

• Account Management: Registration verification, login security & profile updates.
• Payment Processing: Processing deposits and withdrawals securely.
• KYC & Regulatory Compliance: Age verification, identity confirmation, and anti-money laundering compliance.
• Customer Support: Resolving your questions, complaints, and requests.
• Service Improvement: Analyzing user experience and improving the platform.
• Security: Detecting fraud, hacking attempts, and suspicious activity.
• Promotional Communications: Sending bonus offers and updates with your consent.

4Cookies & Tracking Technologies

399 Days Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the platform remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security tokens — the platform cannot function without them.
• Performance Cookies: For monitoring page loading speed and errors.
• Functionality Cookies: To remember your language preferences and theme settings.
• Analytics Cookies: For analyzing user behavior and improving our services.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some services to stop working properly.

5Data Sharing Policy

399 Days Your personal data is not shared with third parties — however, in limited circumstances, information may be disclosed to meet legal obligations or support core platform operations:

• Payment Processor: Mobile Pay, Nagad, Rocket, or USDT gateway — only the data required to process transactions.
• KYC/AML Services: Authorized third-party verification services for identity verification.
• Legal Authority: Upon a court order or a lawful request from a regulatory authority.
• Game Provider: Game round data — excluding personally identifiable information.

6Data Security Measures

399 Days Industry-standard technologies and practices are followed to protect your data. Our security framework is as follows:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: Stored data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Firewall & DDoS Protection: Active attack prevention at the server level.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Restricted Access: Only authorized personnel have access to personal data.

However, no online system can guarantee absolute security. We strongly recommend using a strong password and never sharing your login credentials with anyone.

7User Rights

You have full control over your own personal data. 399 Days The following rights are respected:

• Right of Access: The right to know what personal data has been collected about you.
• Right to Rectification: Request to update any incorrect or outdated information.
• Right to Erasure: Request deletion of your data under specific circumstances.
• Right to Restrict Processing: Request to restrict the processing of your data in certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the use of your data for specific purposes.

To exercise these rights support@399days.betto send us an email.399 Days Your request will be confirmed within 72 hours and acted upon within 30 days.

8Third-Party Services

399 DaysThe platform integrates certain third-party services such as game providers, payment gateways, and analytics tools. These services may have their own privacy policies.

• Game providers receive game session data only — not personal identification information.
• Payment processors follow their own security protocols.
• 399 Days We work exclusively with GDPR-compliant, verified third-party services.
• Liability for any third-party data breach399 Days does not apply — but immediate action is taken.

9Child Protection Policy

399 Days Strictly for users aged 18 and above. We do not knowingly collect any information from minors under 18.

If it is found that a minor has created an account:

• The account will be closed immediately.
• All collected data will be securely deleted.
• Any deposited funds are non-refundable, as the account was registered unlawfully.

If parents have concerns support@399days.betto get in touch.

10Data Retention Period

399 Days Your data is retained only for as long as necessary. General guidelines:

Data Type	Retention Period
Account Information	5years after account closure
Financial Transaction Records	7 years under legal obligation
KYC Documents	5 years after the end of the relationship
Game History	3 years after account closure
Support Conversations	2years after resolution
Cookies Data	At end of session or up to 1 year

Once the retention period expires, data is securely deleted or anonymized.

11Policy Changes

399 Days This privacy policy may be updated as needed. For significant changes:

• A notice will be displayed at the top of the website.
• Changes will be sent to your registered email or mobile number.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

12Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Email: support@399days.bet
• Live Chat: Available 24/7 (chat icon at the bottom of the platform)
• Response Time: Usually within 24–48 hours